Exchange 2013 Services Will Not Start

The symptoms of this issue are as follows, your Server 2012 server hangs at applying settings and will take a log time to log in, one logged in you will see that you Exchange 2013 services will not start. You will also see the following errors in event viewer.

 

Error 02/22/2013 4:22:14 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 02/22/2013 4:22:14 PM Service Control Manager 7023 None “The Microsoft Exchange Information Store service terminated with the following error:
%%2414”
Information 02/22/2013 4:22:14 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Error 02/22/2013 4:22:14 PM Service Control Manager 7031 None The Microsoft Exchange Frontend Transport service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 02/22/2013 4:22:06 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 02/22/2013 4:22:06 PM Service Control Manager 7023 None “The Microsoft Exchange Information Store service terminated with the following error:
%%2414”
Information 02/22/2013 4:22:06 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Error 02/22/2013 4:22:05 PM Service Control Manager 7031 None The Microsoft Exchange Throttling service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Information 02/22/2013 4:22:01 PM Service Control Manager 7036 None The Software Protection service entered the stopped state.
Error 02/22/2013 4:21:57 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 02/22/2013 4:21:57 PM Service Control Manager 7023 None “The Microsoft Exchange Information Store service terminated with the following error:
%%2414”
Information 02/22/2013 4:21:57 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Information 02/22/2013 4:21:56 PM Service Control Manager 7036 None The Device Setup Manager service entered the stopped state.
Information 02/22/2013 4:21:56 PM Service Control Manager 7036 None The Windows Modules Installer service entered the stopped state.
Information 02/22/2013 4:21:51 PM Service Control Manager 7036 None The Portable Device Enumerator Service service entered the stopped state.
Error 02/22/2013 4:21:48 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 02/22/2013 4:21:48 PM Service Control Manager 7023 None “The Microsoft Exchange Information Store service terminated with the following error:
%%2414”
Information 02/22/2013 4:21:48 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Error 02/22/2013 4:21:47 PM Service Control Manager 7031 None The Microsoft Exchange Throttling service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 02/22/2013 4:21:46 PM Service Control Manager 7031 None The Microsoft Exchange Mailbox Transport Delivery service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 02/22/2013 4:21:39 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 02/22/2013 4:21:39 PM Service Control Manager 7023 None “The Microsoft Exchange Information Store service terminated with the following error:
%%2414”
Information 02/22/2013 4:21:39 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Information 02/22/2013 4:21:31 PM Service Control Manager 7036 None The Windows Remote Management (WS-Management) service entered the running state.
Error 02/22/2013 4:21:31 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 02/22/2013 4:21:31 PM Service Control Manager 7023 None “The Microsoft Exchange Information Store service terminated with the following error:
%%2414”
Information 02/22/2013 4:21:31 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
Information 02/22/2013 4:21:31 PM Service Control Manager 7036 None The User Access Logging Service service entered the running state.
Warning 02/22/2013 4:21:31 PM Microsoft-Windows-WinRM 10154 None “The WinRM service failed to create the following SPNs: WSMAN/mail.XXXXXXX.net; WSMAN/mail

Ive said this 1 million times to cleints and also in other articles such as SBS server 2011 hangs on startup. DO NOT DISABLE IPV6!!

OK to enable press  Windows Key and R, then enter NCPA.cpl and press enter, once done right click on your network card and select properties. Once done put a tick in IPV6 click apply and then OK, then when you reboot you will find Exchange 2013 and your server now works fine.

exchange 2013 services will not start

 

Tags: ipv6

Allen White

Allen is a Consultant for ITPS in the North East of England and holds the following accreditations. MCSA, MCSE, MCTS, MCITP, CCA, CCSP, VCP 4,5 and HP ASE, AIS - Network Infrastructure.

Comments (1)

  • Avatar

    Gnarley

    |

    many thanks, you just saved me pulling the remainder of my hair out! Worked a treat, didn’t even need a reboot.

    Reply

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