Exchange 2013 Update-RmsSharedIdentity -ServerName $RoleNetBIOSName

Written by Allen White on. Posted in Exchange 2013, Exchange 2016

Had this error while adding an additional Exchange 2013 MBX server to a domain, during section 7 of the install I was greeted with the following error.

The following error was generated when “$error.Clear();
if ( ($server -eq $null) -and ($RoleIsDatacenter -ne $true) )
Update-RmsSharedIdentity -ServerName $RoleNetBIOSName
” was run: “RMS Shared Identity user FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042 not found.”.Update-RmsSharedIdentity -ServerName $RoleNetBIOSName

This is down to the federated email account being absent from AD, Ive seen this account deleted when people remove old version of exchange from the domain, they delete this account as mailbox stores complain they cannot be deleted they this account is stored there.

We need to recreate this account with the following command.

New-Mailbox -Arbitration -Name FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042 -UserPrincipalName FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042@YOURDOMAIN

Re-run the exchange 2013 setup and it will proceed accordingly.

Allen White
Allen is a Consultant for ITPS in the North East of England and holds the following accreditations. MCSA, MCSE, MCTS, MCITP, CCA, CCSP, VCP 4,5 and HP ASE, AIS - Network Infrastructure.

ITPS provides strategic IT consultancy, implementation, data centre provision and unified communications, as well as support services and workspace and disaster recovery. If you require a consultation then please contact me via the contacts section or direct on 07931222991, add me on linkedin.


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