Restore Email or Public Folders Without Backup

Written by Allen White on. Posted in Exchange 2003, Exchange 2007, Exchange 2010


If you have deleted email from your outlook client and you cannot restore it from backup then all is not lost. Since exchange 2007 and including exchange 2010 and exchange 2013 we have a deleted retention period, by default this is 30 days.
This means that you can restore emails as far back as 30 days from your local pc.




To get back your public folder emails the do the following, to recover emails in Outlook then jump to step 2.

    1. On your server first check your Deleted Item Retention Period. Do this by going to Exchange Management Shell and enter the following.Get-MailboxDatabase | Select Name, DeletedItemRetention If they have been deleted within the retention time your in luck.
    2. Now to restore emails from a particular folder, go to that folder and select it.

3.Then drop down to your top level Folder in my case this is “Technical”.

4.Then go to the “tools” menu and select “Recover deleted Items”

Public Folder Recovery

5.You will then get the following screen, simply select the folders you would like to restore and click the envelope and your data will restore. Once done all should be back to normal.

Public Folder Restore

In Outlook 2010 to restore emails then the location has changed. You need to go Folder then Recover deleted items as seen below.

recover deleted items outlook 2010

Allen White
Allen is a Consultant for ITPS in the North East of England and holds the following accreditations. MCSA, MCSE, MCTS, MCITP, CCA, CCSP, VCP 4,5 and HP ASE, AIS - Network Infrastructure.

ITPS provides strategic IT consultancy, implementation, data centre provision and unified communications, as well as support services and workspace and disaster recovery. If you require a consultation then please contact me via the contacts section or direct on 07931222991, add me on linkedin.

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