Cannot Email Mail Enabled Folders After Exchange 2010 Upgrade

IT Problem

You have upgraded from Microsoft Exchange 2003 to Microsoft Exchange 2010. You may now find that you cannot email any of you mail enabled public foldersA Public Folder is a folder that is stored within Microsoft Exchange on the Public Folder Database. The purpose of Public Folders is so that organisations can create folders to share email and files alike. Public folders can be mail enabled, so they can receive email without any managment.Once the email is in the folder, you can specify who can, read, edit and even see the public folder.. When you attempt to email the mail enabled public folderA Public Folder is a folder that is stored within Microsoft Exchange on the Public Folder Database. The purpose of Public FoldersA Public Folder is a folder that is stored within Microsoft Exchange on the Public Folder Database. The purpose of Public Folders is so that organisations can create folders to share email and files alike. Public folders can be mail enabled, so they can receive email without any managment.Once the email is in the folder, you can specify who can, read, edit and even see the public folder. is so that organisations can create folders to share email and files alike. Public folders can be mail enabled, so they can receive email without any managment.Once the email is in the folder, you can specify who can, read, edit and even see the public folder. you see the error below in an NDR.

address@yourdomain.co.uk <mailto:address@yourdomain.co.uk>
There’s a problem with the recipient’s mailbox. Please try resending the message. If the problem continues, please contact your helpdesk.

Diagnostic information for administrators:

Generating server: yourservername.yourdomain.co.uk

publicfolderaddres@yourdomain.co.uk
#554 5.2.0 STOREDRV.Deliver.Exception:ObjectNotFoundException; Failed to process message due to a permanent exception with message The Active Directory user wasn’t found. ObjectNotFoundException: The Active Directory user wasn’t found. ##

 

and also you will see Event ID:      1020

IT solution

This is down to the servers container in the first orginisation not being removed during the uninstallation of exchange 2003. As we know sometimes we have to adsiAdsiedit or Active Directory Service Interfaces Editor is an LDAP editor tool that allows you to view and edit your active directory database live. It enables you to vie and change a huge number of attributes to active directory objects and services. If installed the tool can be ran by clicing on start then run and entering "adsiedit.msc", on server 2008 or later you can simply enter adsi. On server 2003 and earlier, Adsiedit was part of the Windows Support tools. To download these go to this URL. http://www.microsoft.com/download/en/details.aspx?DisplayLang=en&id=15326 Remember all actions took within Adsiedit are live, so make sure that you always have a valid backup before editing. editAdsiedit or Active Directory Service Interfaces Editor is an LDAP editor tool that allows you to view and edit your active directory database live. It enables you to vie and change a huge number of attributes to active directory objects and services. If installed the tool can be ran by clicing on start then run and entering "adsiedit.msc", on server 2008 or later you can simply enter adsi. On server 2003 and earlier, Adsiedit was part of the Windows Support tools. To download these go to this URL. http://www.microsoft.com/download/en/details.aspx?DisplayLang=en&id=15326 Remember all actions took within Adsiedit are live, so make sure that you always have a valid backup before editing. out the servers, you also need to remove the servers container. Here we will remove this contatiner.

1.) run adsieditAdsiedit or Active Directory Service Interfaces Editor is an LDAP editor tool that allows you to view and edit your active directory database live. It enables you to vie and change a huge number of attributes to active directory objects and services. If installed the tool can be ran by clicing on start then run and entering "adsiedit.msc", on server 2008 or later you can simply enter adsi. On server 2003 and earlier, Adsiedit was part of the Windows Support tools. To download these go to this URL. http://www.microsoft.com/download/en/details.aspx?DisplayLang=en&id=15326 Remember all actions took within Adsiedit are live, so make sure that you always have a valid backup before editing. from the run box then navigate to the below

CN=Configuration , CN=Services, CN=Microsoft Exchange, CN=[YourExchangeOrganisationName], CN=Administrative Groups, CN=[LegacyAdministrativeGroupName], CN=Servers.

Remove the Servers container by right click and select delete.

The restart you Microsoft Exchange Topology service and mail will start to flow.

1. Exchange 2007/2010 Public Folders – Sub Folders
2. Restore Public Folders Without Backup
3. Unable to open default email folders, the information store could not be opened..Problem signature: Problem Event Name: BEX
4. Allow a Server to Relay Email. Exchange 2007 / 2010
5. Forward Exchange 2007 or 2010 email to external account