Outlook Web Access unable to send or reply to Mail

Written by Allen White on September 15, 2010. Posted in Exchange 2007, Exchange 2010

Problem

On a computer that is running Microsoft Windows Vista or windows 7, you cannot write an new email or reply to an email. other problems include..
1) Compose a new email
2) Reply to an email
3) Setup a new contact, task, note, journal entry, or appointment
4) Change any settings in the Outlook Web Access options folder

On a computer on which you have installed update 912945, you must first click one time in the compose frame in Outlook Web Access before you edit text. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
912945 (http://support.microsoft.com/kb/912945/ ) Internet Explorer ActiveX update

You receive an error message when you try to perform any editing tasks, or you must click to enable the compose frame in Outlook Web Access

Resolution

This is a know issue on your exchange server.

To resolve install the Microsoft patch 911829 on your Exchange servers. Click here for link to download page.

Tags: OWA

Allen White

Allen is an IT Consultant and holds the following accreditations. MCSA, MCSE, MCTS, MCITP, CCA, CCSP, VCP 4,5, 6 and HP ASE, AIS - Network Infrastructure.

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