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Exchange 2007 and Exchange 2010, Create New Mail Queue Database

Had an issue where a clients Exchange 2007 server`s Microsoft Exchange Transport service would continuosly stop with the error message as seen below in the application log in event viewer.

Faulting application edgetransport.exe, version 8.1.340.0, time stamp 0x4923d0d8, faulting module ESE.dll, version 8.1.329.0, time stamp 0x48ec753c, exception code 0xc0000005, fault offset 0x0000000000086db0, process id 0x%9, application start time 0x%10.

Turned out the the mail.que file ( database) had become corrupt and I needed to create a new one.

To do this make sure that the transport service is already stopped, if it wasn’t you would not be here.

Then in powershell run the following command to actually find out where the mail.que file is.


Make a note of the path. Chances are that if the transport service will not start then you will have lost the mail that is currently sitting  in the mail.que file. If you need to mail in the mail.que file then you run an ESEUTIL on it that may be able to repair the database. If not then carry on and we will create a new database.

Browse to the path of the Queue folder and rename it Queueold.

Then finally, in services, restart the Microsoft Exchange Transport Service.

If you would like to relocate the mail.que file then read this article http://www.techieshelp.com/the-microsoft-exchange-transport-service-is-rejecting-message-submissions-because-the-available-disk-space-has-dropped-below-the-configured-threshold/

Tags: mail queues

Allen White

Allen is an IT Consultant and holds the following accreditations. MCSA, MCSE, MCTS, MCITP, CCA, CCSP, VCP 4,5, 6 and HP ASE, AIS - Network Infrastructure.

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