Cancel A Veeam Job Hung In A Stopping State

Written by Allen White on. Posted in Veeam, VMware

IT Problem

Saw this issue recently at clients who is running Veeam to backup their VMware VM`s, The backup job was running but we needed to stop it and modify it again. When we went to stop the job it changed to a “stopping” status but just sat there. We tried numerous things to actually end the job but it still remained in a hung stopping state. Read the solution below on how to kill a Veeam backup job.

 

IT Solution.

The first thing we need to do is go to the services and stop the Veeam services. You will see the services below highlighted that you need to right click then select stop.

 

So first the services console…

cancel a hung veeam backup

cancel a hung veeam backup

Then stop the services highlighted below.

stop veeam services

stop veeam services

We then need to run task manager so press CTRL+ALT+DEL then select task manager, or right click the task bar and select task manager. Then make sure that you select Show Processes From All Users.

show all process server 2008 veeam

show all process server 2008 veeam

Locate any process that mentions veeam right click and end process, however the one process that is holding the the job is VeeamAgent,  you must kill this process to stop the veeam backup job. Once this is done, go back into services and then start all the veeam services. You will find your job has now stopped and you can modify and schedule accordingly.

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Allen White

Allen is a Technical Consultant for an IT company in the North East of England and holds the following accreditations. MCSA, MCSE, MCTS, MCITP, CCA, CCSP, VCP 4,5 and HP ASE, AIS - Network Infrastructure. Backup Academy Certified. I run this site in my spare time so if I help you then PLEASE take the time to share using the share tools on the site.

Comments (1)

  • Hussain

    |

    Hi, That’s very much helpful. I was waiting for 64 hours for the job to finish, I have tried to stop the job, but it didn’t respond. After quick search, your result was the first in Google.com and helped me.

    I started to run the job again as Retry Job, it failed with an error, the VIB file is locked.

    I run it as Perform Full Backup and finished with Warning ” Unable to establish SAN Connection”.

    Thanks once again for your helpful blog.

    Hussain

    Reply

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